Refund Policy

Refund Policy

The Green Room Spa adheres to the following policies & procedures regarding Refunds & Cancellations.

Product  Refunds

There are no refunds on opened products or unopened unless a medically proven allergic reaction is determined by a physician. At which time, the product needs to be returned to The Green Room Spa within 15 days of purchase.

Service  Refunds

There are no refunds on services, unless otherwise determined by Management.

There are no cash/credit back refunds. If Management determines that compensation is appropriate, the Client will receive an in house gift card for an estimated dollar amount.

Service Providers are not permitted to grant refunds at any time.


To avoid a cancellation fee, we require a 24 hour cancellation notice for single service appointments and a 48 hour notice for multiple service appointments or packages

Contact Us for an Appointment

(330) 899-1700

The Green Room Spa
Massilon Road Green, Ohio 44685

Call Toll Free at 866-OHIO-SPA

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4031 Massilon Road, Green Ohio 44385

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